Terms and conditions

As you’ll no doubt be aware, selling and buying property is a serious process, often involving the exchange of significant sums of money. To that end, it is important that all potential customers – vendors and buyers – read the following documents.

By reading these documents as well as those included in our auction catalogues, you are deemed to understand and accept the basis on which we do business and the conditions of such business. This assumption applies even if you have not read them.

In line with our trade body's terms and conditions, Open Door Property Ltd pays a Client Money Protection Scheme (CMP) Annual Levy to Propertymark Ltd, trading as Propertymark. This is evidenced below:

Propertymark's conduct and membership rules can be downloaded here.

Open Door Property Ltd's complaints procedure can be downloaded here.